FAQ

Frequently Asked Questions

  • Shipping

Shipping destinations: Sydney Region

Shipping times: No longer than 48hrs

Shipping cost:

- Free shipping until the New Year for orders over $20

- Standard: $10 for orders less than $20

- Express: $15 to receive your order in less than 24 hours

 

  • Payments

You can select your preferred payment method at checkout. We accept secure payments via Credit Cards, Debit Cards & PayPal

 

  • What should I do if there is a mistake with my order or an unsatisfactory piece of produce?

Please contact us and let us know. Inevitably we will make mistakes, although hopefully not very often. We are more than happy to compensate you either by replacing the item(s) or refunding you.

 

  • Orders Placement

Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method the for goods - we will ship your package within 1-2 business days.

Our support team is always happy to guide you at any step!

 

  • How can an order be cancelled

Please text 0444598300 that you need to cancel, and we will usually be able to cancel the order for you. Please note: We do not have time to check emails during the day, so all late cancellations need to be received by text.

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